Refugee Better Outcomes Partnership (RBOP)

Supporting asylum seekers to secure suitable housing, integrate in their new communities, and find employment.

  • Location

    Plymouth & North East of England

  • Launch

    Dec 2021

  • Area

    Refugee Support

Collaborators & funding partners

  • Home Office

  • HM Treasury

  • Department for Work & Pensions

  • Department for Digital, Culture, Media & Sport

  • Plymouth Refugee Opportunities

  • North East RISE

Delivery Partners

  • ODILS

  • Plymouth City Council

  • START

  • Gateshead Council

  • World Jewish Relief

  • Open Door North East

  • North of England Refugee Service

Collaborators & funding partners

  • Home Office

  • HM Treasury

  • Department for Work & Pensions

  • Department for Digital, Culture, Media & Sport

  • Plymouth Refugee Opportunities

  • North East RISE

Delivery Partners

  • ODILS

  • Plymouth City Council

  • START

  • Gateshead Council

  • World Jewish Relief

  • Open Door North East

  • North of England Refugee Service

  • Mila founded and leads Bridges Outcomes Partnerships (BOP). At BOP, we work to radically improve human services and environmental initiatives to improve outcomes for people and value for society. Programmes BOP supports are dedicated to empowering people across the world to improve their lives, in areas ranging from education and wellbeing to housing, child protection, employment and environmental protection. Mila is on boards of Positive Families Partnership, Stronger Families, Forward, North East Lincolnshire Thrive, Ways to Wellness, Education Outcomes Partnerships, along with other family, employment, and refugee support focused programmes.

    Mila is also a Trustee for Clore Social Leadership, organisation dedicated to providing social leaders with world class leadership development.

    Prior to Bridges, Mila’s career spanned public, private, and third sector. Mila helped create and run Education Generation, a crowdsourcing social enterprise focused on enabling young leaders in low-and middle-income countries to participate in some of the world’s most forward-thinking education programmes.

  • Conor, Director at Bridges Outcomes Partnerships, has been working with Bridges for the last 7 years – during which time he has designed and implemented a number of Outcomes Partnerships related to housing, employment and refugee support.

    He was previously a member of the Impact Management team at Bridges Fund Management, where he advised and supported investment teams on all aspects of impact management throughout the investment cycle. Before joining Bridges, Conor worked for a health services NGO in Ecuador, leading a project to set up budgeting and reporting processes. He began his career as a management consultant at Deloitte, specialising in financial analysis and process improvement.

    Conor holds a BSc in Economics and is a qualified Management Accountant.

  • Martha is Programme Director for Northeast RISE – a refugee employment and integration programme based across the Northeast of England.

    Martha brings with her a wealth of experience in leading operational and business growth in different organisations having worked within the FMCG industry and going on to lead the operational success for a fitness start-up business in London.

    Martha is passionate about all things people and seeks opportunities to tap into inherent strengths when supporting professionals across organisations to realise their full potential. She values partnerships and optimises collaborative working to achieve the best outcomes for the people and businesses she works with.

  • Robbie is the Programme Director for Forward Outcomes Partnerships and Plymouth Refugee Opportunities.

    Prior to joining Bridges in 2019 Robbie spent 20 years working in the third sector. Beginning his career as a Development Tutor at Fairbridge, progressing through local, regional then national Director Roles.

    Robbie holds a MA in Professional Development and is a Fellow of Clore Social Leadership.

Overview

On receiving a positive decision from the Home Office on their refugee status, an asylum seeker has only 28
days before he or she is evicted from the asylum accommodation.

RBOP was created in response to this reality, to facilitate the delivery of two programmes that support refugees to secure accommodation, to build social connections in the community and to enter into employment.

From the point of being granted refugee status, Plymouth Refugee Opportunities and North East RISE provide support into either social housing or accessing private sector accommodation, as well as building English language skills, community integration and support with employer engagement and training.

Delivery innovations

An outcomes partnership has enabled a much more collaborative, flexible approach to problem-solving. This has facilitated a number of significant delivery innovations, including:

  • RBOP set up a number of different forums between delivery partners and other external agencies who interact with participants, to enable feedback and service iteration.
  • The team identified a need for additional English language support, and was subsequently able to direct funding towards additional employment-focused ESOL classes for participants.
  • Close monitoring of conversion rates enabled RBOP to identify engagement issues in certain areas and respond accordingly to improve the referral process and engage more refugee with its support.

Outcomes

Over 1,150 refugees have been supported with accommodation, community integration and employment support.

  • 1158

    Starts to the programme

  • 596

    Secured appropriate accommodation

  • 324

    Entered employment

  • £5.2m

    Outcomes achieved