People-powered Partnerships
Over the last decade, a new model of public service delivery has been growing in popularity. It is based on one key insight: that if we want to improve the lives of people facing complex, interconnected challenges, we can’t rely on piecemeal, standardised solutions. We need a more targeted, more holistic approach based on three key principles:
Instead of trying to impose standardised, clearly specified solutions, give delivery teams the freedom to tailor their solutions to local and individual circumstances – then collect and analyse impact data dynamically, so we can learn from what works and keep iterating to make programmes more effective.
For the most successful projects, that typically means four things:
-
Bring local community organisations together around a shared vision of success (via a central coordinating body)
-
Are co-created with the real experts (by bringing front line teams and people who might access the service into the design process)
Case Study
In practice: New approaches to fostering and adoption in Birmingham and across England
View Case Study -
Work in a joined-up way with other local services (via cross-Government copayment funds)
Case Study
In practice: Employment, education and training support for young people across England
View Case Study -
Operate as dynamic, actively managed partnerships (by changing the nature of the contractual relationship between Government and delivery organisations)
Case Study
In practice: New approaches to procurement and contract management in the U.S
View Case Study
Read More
For more detail, read our full report: ‘People-powered Partnerships’
Download PDFPlease note, the document was created primarily as a learning and discussion resource for the BOP team, and our various partners across Government and the social sector. However if you have any feedback on any of the themes covered, we’d love to hear from you!
Please do get in touch via: hello@bridgesoutcomes.org
-
Clear Accountability
Supportive partnerships where progress is constantly monitored (to inform delivery) and all parties are accountable for the extent to which they actually improve people’s lives.
Previous
-
Flexible Delivery
Flexible, personalised services which: embrace continuous improvement, tackle systemic barriers, invest in people, and focus on individuals’ strengths.
Next